How do I see if the homeowner has successfully activated and logged in?

Modified on Thu, 10 Apr, 2025 at 9:58 AM

Login and go to Sales menu > Customers.
Ctrl F or scroll to find the username, email address or plot number
Against the relevant row you’ll see:
"Status" column ‘Active’ means they’ve clicked the activation link and set their password.
- If the status is not Active – please follow up with them to ensure they login.
“Last Login Date” column tells you when they last logged in.